Meet the Team

David Hockley

Chief Executive

MA, BSc (Hons), DipSw

David qualified as a social worker over 15 years ago and since that time has built up a portfolio of working for several organisations both within the statutory and voluntary sectors.

David has experience of working with looked after children, front line child protection as well as youth offending. He has set up successful new projects and worked as a Children’s Guardian for several years. David joins us after 5 years working as a senior manager for the UK’s largest children’s charity.

Diana Porter MBE


DipSW, DipHE

Diana has worked with children and families for the past 40 years in a variety of statutory and voluntary settings, working both in England and in Africa.

Diana has managed front line social work teams across the child protection arena for many years, and was Service Manager for a large national charity, as a specialist in supporting victims of child sexual abuse before founding Fresh Start – new beginnings.


Clinical Lead/Team Manager

BSc Psychology (Hons), Diploma in Forensic Psychology Stage One

Jo is employed as the Clinical Lead, and is experienced in providing treatment for child sexual abuse. Previously Jo worked in forensic psychology. She has also been a Therapy Manager and Unit Psychologist of an accredited Therapeutic Community, and has extensive experience of managing and delivering treatment programmes in prisons to reduce offending behaviours. Jo’s role as Clinical Lead includes training and mentoring new CSA workers.

Louise E

Team Manager

MA, BA (Hons)

Louise is employed as team manager for Suffolk. She has several years’ experience of providing assessment and treatment work to children and young people who are displaying sexualised behaviour and working therapeutically with children who have been sexually abused. She also has experience of supporting children and families where the parent has a mental illness. Louise is also a CEOP Ambassador.


Specialist CSA Worker


Sue has been employed as a Specialist CSA Worker for more many years, and has 30 years’ experience of working with children and families across the statutory and voluntary sector.

Starting out as a Nursery Nurse before qualifying as a Social Worker, Sue has worked with adults including those with mental illnesses, and she has facilitated group programmes for women suffering domestic abuse.


Specialist CSA Worker

BSc Social Work (Hons)

Sarah is employed as a Specialist CSA Worker, and has experience of working with children and their families within this role. During her training as a Social Worker, Sarah provided support to children and their families with a diverse range of needs (including mental health and family/ relationship breakdowns) across a range of settings.


Specialist CSA Worker

BSc (Hons), GTP

Rachel is employed as a Specialist CSA Worker. Outside of work Rachel is actively involved in youth work, running groups for children and young people with autism and additional needs.


Specialist CSA Worker

BA (Hons)

Sam is a Specialist CSA worker. She has several years’ experience of working with children and their families who have experienced domestic abuse and worked with families where the parent has a mental illness, offering assessment, direct work and group work. She has previously worked with looked after children and young people leaving care.


Specialist CSA Worker

BSc (Hons)

Lucy is employed as a Specialist CSA worker and is currently studying for Post Graduate Degree in PsychoAnalytic Developmental Psychology at the Anna Freud Centre. Lucy has experience working with children and young people within schools and the NHS. She has particular interest in working with children with disabilities. Lucy is also a huge Harry Potter fan and has two pet rabbits.

Louise O

Specialist CSA Worker

BSc (Hons) Psychology, MA Social Work, ASIIP Certificate in Adlerian Psychotherapy

Louise has experience of working as a Social Worker with young people in schools, colleges, with the LGBT community and as a community mental health practitioner.  She has also worked with people who are homeless, adults with learning disabilities, and helped to run youth groups .  Louise’s quote is from Finding Nemo – ”just keep swimming!”


Specialist CSA Worker

BA (Hons)

Laura is employed as a Specialist CSA Worker. She has worked with children and families for many years. She is experienced in providing assessment, treatment and therapeutic services for children and young people who are displaying sexualised behaviour. Laura has also worked with children with a sensory loss, young people leaving care and children and families where the parent has a mental illness.


Specialist CSA Worker

BSc (Hons)

Nicola has worked in the Criminal justice system  with children and adults for the last 13 years, and has worked directly with children giving evidence at court and supported them in doing so.

Nicola has also worked at the Probation Service .

Nicola has an interest and practises meditation and mindfulness



Specialist CSA Worker

DipSw, DipPT

Sally is employed as a Specialist CSA Worker. She has extensive experience as a qualified Play Therapist, specialising in working with children who have been sexually abused. Sally also has experience of providing assessment and treatment work to children and young people who are displaying problematic sexualised behaviour and is a CEOP Ambassador.


Independent Worker


Malcolm Brain has over 40 years’ experience of working with children and families in crisis, and within child protection work. He was an Assistant Director of Children’s Services for a national children’s charity before becoming an independent practitioner. Malcolm brings a wealth of knowledge and management experience to the charity.

Patsy Johnson-Cisse

Fundraising and Marketing Manager

Patsy is the Fundraising Manager for Fresh Start – new beginnings. Patsy has many years of fundraising experience working for local, regional and National Charities. Patsy also manages our team of fundraisers.

She has worked in community, corporate and events fundraising. She has jumped out of a plane, walked on hot coals and found the sponsored silence the most difficult.


Finance Manager

BSc (Hons), ACIB

Brian is the Finance Manager and manages the day to day finances of the charity. Previously Brian worked for an international bank for 24 year, helping businesses to establish and grow. He also spent six years working for an Enterprise Agency as a business counsellor and mentor. Brian also presently works for Suffolk Constabulary in a supervisory role.


Business Support Manager

BA (Hons), MA, PGCE, PGDip HRM, FInstLM

Natalie is Business Support Manager. She has more than 25 years’ experience of working within a childcare and education settings, across a range of management and leadership roles. Natalie manages the Business Support Team, as well as providing PA support to the CEO. Natalie is also a qualified Business Coach and HR Practitioner.


Business Support Officer/PA

Jacqui works part time (job share with Kayleigh) providing business support to the Specialist Workers, and PA support to the CEO. Jacqui also spends time each week administering the Fundraising activities for the charity, and promoting these on social media.

When Jacqui is not at work she enjoys spending time with her grandchildren.


Business Support Officer/ Data Entry Clerk


Kayleigh works part time within the Business Development Team. Kayleigh joined the team after volunteering for various charitable organisations, and now undertakes the role of Data Entry Clerk, as well job-sharing the Business Support role with Jacqui.

Kayleigh loves cats, and has a tabby named Oscar.


Bid Writer

PGCert GMM, PGDip Counselling

Sue volunteers as the Bid Writer for the charity. She has previously worked for the Home Office and Essex County Council. More recently she has worked as the Grants Officer for Gloucestershire Community Foundation and as the Senior Grants Officer for Suffolk Community Foundation, assessing grant applications totalling over £12m over the last 14 years.